Support
NowSettled is run by a small team. Email us and a person reads it, usually within two business days.
Email support: support@nowsettled.comCommon questions
How do I cancel NowSettled Plus?
Subscriptions are billed by Apple, so cancelling happens on your iPhone rather than in NowSettled. Open Settings, tap your name at the top, then Subscriptions, then NowSettled, then Cancel Subscription. Your Plus features stay available until the end of the period you already paid for.
I bought the Dispute upgrade. Does it cover my other disputes?
No. The Dispute upgrade applies to the one dispute you bought it for, which is why it costs less than a subscription. If you want the premium tools on every dispute, NowSettled Plus is the better value.
I paid but nothing unlocked.
Open the upgrade screen and tap Restore purchases. That re-checks your Apple ID and applies anything you have already bought. You will not be charged twice. If it still does not appear, email us with the date of the purchase.
How do I delete my account?
In the app, open the gear icon in the top right, then Delete account. It is permanent and it removes your side of every dispute, your evidence files, and your reflections. Disputes you shared with someone else are not deleted out from under them; your content is removed from them.
The other person will not respond.
A dispute waits seven days for the other person. You can nudge them from the dispute screen, and the invite link can be sent again from there. If they never join, nothing was charged for the dispute.
I want to report something someone wrote.
Open the dispute and tap Report or block at the bottom of the screen. Reports are reviewed. Blocking stops that person from starting a new dispute with you.
Is my side private?
Neither person sees the other side until both have submitted. That is the core of how NowSettled works, not a setting you have to find.
